Helping Customers with ebooks – one example
I find it interesting to see how individual libraries deal with the growing number of ebooks, ebook readers, digital content … and patrons that bring in a wide variety of ebook readers, expecting help (and expecting to download ebooks).
Their ebook guide covers:
- how to download ebooks (I love their “Five Steps to Start eReading” list)
- individual ebook readers (with videos showing how to download books from their library on some of the pages)
- an FAQ with more explanation if needed
- an ebooks blog that highlights new titles, etc.
Nice job, Rapid City Public Library! So – how does your library help customers with ebooks? Let us know!
photo by GoXunuReviews